Processing Time/Shipping time.
Dear DHIVA - We are so grateful to be your hair providers. After placing your order, your items will be shipped within 2-3 weeks and yes you will receive a email with tracking. All items are shipped by UPS and will require a signature upon delivery if UPS does not deliver to your location it will have to be picked up at your nearest UPS. We do apologize for the long shipping times, we do guarantee faster shipping in the future, we are si grateful for your support!
Please note once the packages are dropped off we are now not capable to make any changes or have authority over the package. For any mishaps you will have to directly contact UPS regarding any issues or changes. For any missed deliveries UPS will contact you for redelivery.
We are once again so grateful to be your hair provider of choice and do want you to be 100% satisfied with your raw hair purchase. Once hair is ordered and delivered we are not able to accept refunds, we do recommend before placing a order to give us a email at firstname.lastname@example.org for any questions or concerns!
Duties and Customs Fees